Privacy Policy

This Policy explains how XXX LLC collects, uses, shares, and protects information when you visit PassFlow, purchase digital access, use the software, or contact support.

1. Information we collect

• Identity and contact details, including name, email, phone number, and company information you provide.
• Order, invoice, subscription, and limited billing metadata; payment processors handle full card details.
• License, provisioning, device, browser, IP address, login, usage, and security logs.
• Workflow configuration, support messages, and files or information you choose to provide.

2. Why we use it

• Process orders, prevent fraud, provision licenses, and manage subscriptions.
• Operate, secure, troubleshoot, and improve the service.
• Provide onboarding, support, product notices, and requested communication.
• Comply with law, enforce agreements, and protect users and systems.

3. Payments

Payments are processed by third-party payment providers such as Stripe. We receive transaction status and related billing metadata but do not store full card numbers or card security codes on our website servers.

4. Sharing

We share information only as needed with providers that support payment processing, hosting, analytics, email, customer support, fraud prevention, and professional advice; during a business transaction; when required by law; or to protect legal rights and security. We do not sell personal information for money.

5. Cookies and logs

We may use essential cookies, session storage, analytics, and server logs for site functionality, security, fraud detection, and performance. Browser settings can limit cookies, though some features may not work correctly.

6. Retention

We retain data only as long as reasonably needed for the purposes above, including active service delivery, support, accounting, fraud prevention, dispute handling, and legal obligations. Retention periods vary by data type and applicable law.

7. Security and international processing

We use reasonable technical and organizational safeguards, including access controls, encrypted transport, and reputable infrastructure. Information may be processed in countries other than yours, subject to appropriate legal safeguards where required. No system is completely secure.

8. Your choices and rights

Depending on your location, you may request access, correction, deletion, restriction, portability, or objection. We may retain information required for billing, security, fraud prevention, disputes, or law. We do not knowingly offer the service to children under 18.

9. Changes and contact

We may update this Policy and will post the revised effective date. Privacy requests: support@passflow.it.com or +86-13916562121.